We were recently made aware of an issue that caused this error:

Error: Can’t find project limit

We would like to let everyone who encountered this error know that it has now been fixed. However, due to the error happening in the background during account registration the error would have only come to light when attempting to query the toolbox database (eg: When creating a new project). Due to the issue already being written to the database the issue can’t be fixed itself.

If you encounter this error, please contact support@bulkbrains.com

The issue was caused by a reliance on the mail client which errored out and the toolbox database was only written to if the email was sent. Therefore your account was created normally but the associated toolbox account wasn’t.